Customer Service
Ordering
Online orders will be processed through PayPal (you do not need your own PayPal account). Or, if you prefer, I will accept money orders and personal checks. Personal checks will be held for ten days for clearing before shipping.
Custom Orders
I enjoy creating custom designs! If you would like to see a specific piece in a different color, or you need a piece made to match a special outfit, please contact me directly with the specifics.
Most of my pieces can be shortened or lengthened.
Shipping
All Orders Over $100 Will Be Shipped Free! (UPS Ground, Insured at no extra charge)
Orders under $100 will be charged $8.00 for shipping (within the U.S. Please inquire for shipping charges to Canada and overseas).
Most orders will be shipped within five business days. If you need an item sooner, please email me and I will let you know the availability.
UPS Air and UPS Overnight may also be available, paid by the customer.
Guarantee and Return Policy
If you are not absolutely delighted with your jewelry, please contact me within 15 days of your purchase. Your item can be returned for an exchange or refund, if it is in the original unused condition. (Please include a copy of the sales receipt, and send the item insured.)
My jewelry is guaranteed not to break for up to one year, under normal wear. If it were to break, I will gladly fix it absolutely free, at no cost to you. Please be aware, that at times certain beads do become unavailable. I will promise to repair an item to be as close as possible to the original.
Galleries and Upcoming Shows
You can find Jules Jewelry at the following location:
Boutique 120
120 West Standley Street
Ukiah, CA 95482
(707) 472-0120
Upcoming Shows
“A Paris Street Market”, located at the Aspen Grove Shopping Center, Littleton Colorado. The shows will be the first Saturday of May through October
( May 5, June 2, August 4, September 1, October 6.)
Christmas in Colorado
November 9, 10, 2007
The Grant-Humphrey’s Mansion
770 Pennsylvania St.
Denver, CO 80203